We are an effective regulator that maintains public confidence through our licensing, inspection and authorisation processes and by being open and transparent. We believe that patients and families should be confident that their tissue will be used in line with their wishes and handled with care.

Our approach to regulation involves  being attuned to the risks, taking a targeted – yet proportionate – approach, and using the necessary regulatory tools to achieve compliance and improvement

We require establishments in several sectors to report serious incidents that occur in areas covered by their licence. This is to ensure we are sighted on incidents and can ensure they are carefully investigated.

Once an incident is reported to us, we check that it meets our requirements of a reportable incident. We subsequently seek to understand what immediate actions have been taken and work with establishments to reduce the likelihood of the incident being repeated.

When we inspect an establishment, we assess the premises, review their records, operational policies and procedures, and observe practices. We also conduct interviews and roundtable discussions with a range of staff. By assessing establishments in this way, we can identify whether they are compliant with our standards and – where they are not met – assess the criticality of any shortfalls.